Dear Valued Customers, Partners, Principals and

Employees,

I want to express my deepest gratitude to our esteemed customers, principals and employees. Together we have navigated an ever evolving healthcare landscape and I am proud to report that we continue to stand at the forefront of medical innovation and patient-centered care

Over the past year, we have made tremendous transformation in healthcare through innovation. Our sincere gratitude to our Principals for their cutting-edge technology in medical device, we have successfully launched breakthrough medical devices-technologies that are not only advancing clinical outcomes but also reshaping the way healthcare is delivered across the globe.

But our innovation doesn’t stop at the product launch, we have also been continuously investing on talent development to foster a future ready workforce. Beside expanding our organization, by means of qualified team, our true impact lies in the long term value we provide. That is why we remain deeply committed to after-sales service excellence. We understand that in healthcare, consistency and responsiveness are just as vital as innovation. As such,  we managed to sustain steady growth and reinforced our reputation as a trusted leader in healthcare solutions

This success did not come without hurdles. The increasing pressure of government regulations, especially in reimbursement healthcare plan, government budget cut, rising costs, digital transformation, foreign exchange impact of the world Trade War and competitor pricing

Challenges Ahead 

Moving forward, the road remains demanding, the healthcare sector is undergoing a profound transformation. We are facing more demanding customers, fierce pricing competition, evolving regulatory landscapes and the essential need to provide robust after-sales service.

In particular, continuous medical education is essential. Healthcare professionals expect our support not just at the point of sale, but throughout the lifecycle of our technologies and knowledge-sharing to empower Users to ensure patient safety and outcomes

At the same time, the price war challenges us to deliver value without compromising quality, innovation, efficiency and operational excellence. We must remain agile yet responsive to customer needs

After-sales Service is another critical pillar. Our responsibility doesn’t end when a device is delivered. It continues with proactive maintenance, technical support and User engagement, because trust is built over time.

Future Plans & Strategy

Our strategic vision is clear : to improve patient outcome through smarter, safer, more affordable and accessible medical technologies. To lead with purpose, deliver with integrity and support every customer, every step of the way 

I am confident, with dedication of our Team, the unwavering support of our customers and commitment to quality and innovation, we will meet these demands and lead the industry forward, GOD BLESS

Sincerely,

Djonny Setiabudi, MBA

Chief Executive Officer